KEY INFORMATION

• • Warranty Information: 2-Years Limited Hardware Warranty
• • Safety Mark 170965-12
• • *Price does not include Installation.

COUNTRY/PLACE OF ORIGIN

STORAGE INFORMATION

ADDITIONAL INFORMATION

• • Onsite Water Kit installation required. $150 installation fee charged separately and directly to the contractor. Any additional request or extension, subject to extra charges.
• • Once the order is paid, contact the installer at +65 9108 0856 to schedule the onsite inspection and installation.
• • Do not open the robot vacuum when you receive it and wait for the installer to inspect your location for feasibility. In the event the installation is not possible, return and refund is allowed with sealed packaging.
• • We will send the Robot Vacuum and Water Kit to you first via courier. We recommend do not open / unseal the box of robot vacuum and water kit until the installer conducts the site inspection.
• • Once the installer conducted the inspection and it is deemed suitable for installation, he can carry out the installation on the day. If your site is not suitable for the water kit installation, you can consider to keep the vacuum and return the water kit, or return both items.
• • As long both items are fully sealed, we will be able to accept the return and refund your order.
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• • The Robot Vacuum Cleaner and Handheld Vacuum duo to cover every corner and every surface of your home.
• • Two-way Auto-empty function for both the Robotic Vacuum Cleaner and Handheld Vacuum, for a true care-free experience
• • Industry leading 15mm intelligent Auto-lifting mop to tackle most surfaces
• • Auto Mop Washing with 60°C hot water
• • AIVI 3D 2.0 and TrueMapping 3.0 technology for AI-enabled navigation with accurate obstacle avoidance and path-mapping
• • The pet-friendly AI mode identifies pets at home and can recommend the best cleaning solution
• • YIKO Voice Assistant 2.0
• • 3D Mapping 2.0
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• What are the factors needed while considering auto water kit?
• • The location you plan to install is at the same level as your flooring without barriers.
• • The location you plan to install should be within 4 meters from the water source.
• • The location you plan to install should be within 4 meters from the floor drain. (please ensure the floor drain is not more than 40cm from the ground)
• • The location you plan to install should have a power plug available. The distance between the robot vacuum and power plug should not exceed 1 meter. Extension cord option is possible.
• • We may drill a hole for piping during installation.
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• For e-warranty registration, scan the QR code on the warranty card included with your order. For Ecovacs after-sales service:
• • Address: 138 Joo Seng Road, #02-00, Singapore 368361
• • Service Centre Contact: +65 9230 5183 (WhatsApp message only)
• • Your order details will serve as proof of purchase for warranty.